It is often said that claims are the shop window for insurers and by association, brokers. We know how tough it is for start-ups and small businesses to manage their claims whilst doing all the other functions a brokerage requires.
At the Movo Partnership, we provide you with support from our experienced inhouse claims team. Our staff will help notify claims and provide a fully managed claim service for you and your clients as well as invaluable support on coverage matters.
Many other networks do not provide access to claims support, and we understand why. It is one of, if not the largest of our operational expenses, and if our mission was purely to focus on profitability, we would be looking to push this exclusive into our members workflow.
Our belief is that it is very difficult for most client facing brokers to also have the full knowledge required to manage claims effectively. Ultimately, clients need us most when they are having to call on their policies and respond to events that lead to a claim.
For this reason, we have made the decision to support all our brokers from day one of their journeys and have a directly employed, extremely skilled team at our broker’s disposal.